So happy I made the decision to stay with a dealership service dept... Mandy was very professional and helpful explaining the service my car needed still leaving it up to me to decide without pressure
We bought a 328d Sportwagon from Larry Riggs today. Larry had been very helpful as my wife and I had been deciding between the BMW and another make over the last couple months. Larry was great to work with from start to finish and we are excited to be first time owners of a BMW. Larry is truly passionate and knowledgeable about BMWs. He is also very straightforward and we appreciate that! We recommend him without reservation!
This was my first experience with a BMW dealership and I had a great interaction. Evan was knowledgeable and down to earth. I though the prices were fair and I look forward to having my routine maintenance completed at your facility in the future. Thank You!
Great experience from start to finish. Everyone on the staff was helpful and attentive. They made sure all my needs were met, and that my wife and I got the car that checked off all our criteria. Miguel Reyna was nothing short of amazing, and I would recommend him to my friends and family. If you need a BMW or pre-owned vehicle in the Tri-Cities area go see these guys and tell them Nick sent you!!!
We bought a second X5 from BMW of Tri-Cities because of the outstanding customer service and assistance we received when we bought the first. Great cars and great, knowledgeable staff.
After a 4 hour drive to the dealership ... looking for a used Audi convertible is a hard vehicle to find ... Larry Riggs made the trip worth our while. Great salesman who let us take our time looking at the car with no pressure whatsoever to buy. Didn't have to spend hours "negotiating" to get the terms we wanted ... so if you're looking for a new or used car be sure to go in and ask for Larry ... you won't know how great a car buying experience is until you deal with him. Thanks Larry for a trip worth taking. If we ever need another vehicle we would still make that 4 hour trip to deal with you!
Jessica Garza was very nice throughout the transaction. Our Chevy SS is clean and at the right price. She stayed in contact with us after the sale. Thanks Jessica!
Very happy with my experience at BMW Tri-Cities! Miguel Reyna went above and beyond to make it amazing!! Everyone we met was super friendly and very helpful. Would definitely recommend this place to anyone! Be sure to ask for Miguel
Very happy with the certified pre-owned X1 we bought a few months ago. Larry in the sales department was extraordinarily attentive, and did a great job of demonstrating the features and handling of the vehicle. I've been impressed by how helpful and responsive he's continued to be even after the purchase. We've also received great service and follow-through from Charlie in the parts department. There were some minor issues during the sale/purchase process, but they were very patient with us when we made some mistakes on our end, too. Would do business with them again.
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